When it comes to 3CX phone systems, you’re guaranteed reliable communication across the organization. But, for you to enjoy maximum efficiency, it needs to be set up correctly. As a 3CX dealer, this is where we come in.
We have a team of experts ready to assist you with your 3CX needs. So, instead of worrying about communicating, your employees can focus on their jobs.
With our 3CX services, you’ll get:
Regardless of the size of your company or operational setup, we have a solution for you. Our team of experts will assess your needs and design a solution that suits your needs perfectly. This can be for on-premise communication, a call center, teleworkers, etc.
Moreover, the extension can be wherever you are using a smartphone, computer, or desktop.
As business system solutions increase, managing them can be complex, especially if they can’t integrate. Fortunately, that’s not the case with 3CX. It can integrate with your CRM and office applications.With this, you can make calls directly from your
CRM and receive screen-pops for things such as inbound calls.
Call Center Management
For 3CX Pro & Enterprise editions, we also offer robust call center management features. These include:
- · Call queueing
· In-depth reporting
Such capabilities make it easier to monitor and manage agents. Moreover, you’ll gain real-time visibility to key metrics such as callbacks, agent performance, SLA, queue length, and more.