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Managed IT
Carbondale, IL

Proudly serving Carbondale for over 10 years

Technology Process Management is your trusted local managed IT provider in the Carbondale, IL area. With our managed IT support services, your company will benefit from a wide variety of up-to-date, cost-effective IT solutions. Contact us today for your IT security, cloud computing or digital application needs. 

Add value to your business with managed IT support services from
Technology Process Management

Today all businesses, small or large, are going through digital transformation, which means your business processes rely more on technology, or IT. How should you handle this digital transformation? When issues with hardware, software, networks, the cloud or security pop up, what’s your plan to deal with them? 

Fundamentally there are two approaches. The first is to handle IT in-house, meaning hiring internal IT staff to help you with tech setup and issues. The second is to use managed IT services, which is an exceptionally efficient way to meet your small to mid-sized business’s (SMB) IT needs. 

Perhaps you have been thinking of hiring an internal IT department. But on the other hand, you suspect that outsourcing, i.e., hiring an outside managed IT services firm, may be best for your business. We think so, too. Read on to find out why. 

Managed IT services for versatile and dependable business support

As an SMB owner or general manager, you likely have three strategic goals in mind: reducing operation costs, selling more products and services, and providing better customer service. These are the keys to business growth. 

Managed IT services can help you achieve your goals. It is cost-effective in two ways: It lowers the tangible cost of hiring internal teams, and it reduces intangible costs by freeing your resources and time so you can focus on your core business tasks. 

Meanwhile, with deep expertise and timely service, managed IT services also support your business growth and development. With our managed IT support, you can either supplement your in-house IT team or replace it altogether, whichever fits your business needs better. 

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A sharper business focus

Instead of going through the tedious and time-consuming process of recruiting, interviewing, hiring, training, managing and compensating internal IT staff, you can rely on a managed IT services provider to accomplish more for less money.

For instance, a managed IT services can include an IT help desk that will take care of many of the technical problems your business may run into daily, like forgotten passwords, security patching and software updates, file recovery and database access issues, printer setup, VPL server capacity and more. Our IT help desk can assist both on-site and remote employees.

When you leave tasks like these to our managed IT team, you can focus your time and resources on your top business priorities. Your company can begin to operate like a fighter pilot: to focus on winning the war in the sky, pilots delegate plane maintenance, repairs and upgrades to the ground staff.

Our managed IT support services are also available 24/7/365 and just a phone call or email away, so your technical issues can be addressed as soon as they arise.

Deep expertise to back you up

While technology is a blessing for your business nowadays, it’s getting ever more comprehensive and complex. As a result, you need experts who can deliver professional IT support. Hiring internal IT staff may give you a handful of professionals at your disposal, but your support will be limited to their areas of specialization.

With managed IT support from Technology Process Management, you’ll get in-depth professional resources with various backgrounds and specializations. For LAN, WAN, desktop, servers, cloud, VoIP, data, internet, Wi-Fi, security, data storage and more — our experts are ready to help you solve any IT problem.

Your organization may need services like data breach protection, unified messaging and VoIP solutions; business continuity and disaster recovery solutions; network design and implementation; or cloud solutions like SaaS and pay-as-you-go arrangements.

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On-time maintenance, upgrades and monitoring

Our managed IT services can help prevent problems in any tech area before they happen. We can help ensure all your hardware and software are up to date. We can monitor security and performance issues and take care of them before extensive repairs become necessary.

A reliable IT support provider is a valuable resource

If you decide to outsource your IT services, it’s worthwhile to conduct due diligence to find a reputable managed IT services provider. 

First, you need to decide whether you need general IT services or a specific service, like security solutions. Find a managed IT service provider with expertise that fits your firm’s specific needs. Feel free to explore our site to see the many services we provide. 

Second, you’ll want to focus on IT service firms that are familiar with your business’s profile and characteristics. This knowledge can be incredibly helpful because the provider will already know how to fit technologies to your business scenarios and tackle associated issues. It will save the time and money required to warm up and break in and promote smooth, rapid business growth.  We’ve supported businesses in a multitude verticals, so chances are, we are already familiar with yours.   

Third, getting the most value for the cost is certainly one of your top priorities.  When seeking a managed IT services provider, you’ll want to make sure what they offer fits your budget. You’ll also need to confirm that the service provider is agile enough to scale up with you as your business grows. We take pride in our highly competitive pricing and are agile enough to scale with businesses of almost any size. 

Technology Process Management can help your business achieve its goals

At Technology Process Management, your local managed IT services and support provider in Carbondale, IL, we offer a wide variety of managed IT services to help you reach and exceed your business goals. Our long-term track record and background in the IT service arena allow us to better serve businesses like yours with a deep understanding of SMBs’ needs. 

Contact us today to receive industry-leading IT support services no matter your area of need. Together we will get your digital transformation underway so you can enjoy sustainable business growth for years to come. 

We would welcome the opportunity to work with you. Contact us today to learn more.

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